Refund and Returns Policy

At BreatheDivinity, customer satisfaction is important to us. We want you to feel confident when shopping for clothing and streetwear through our online store. This Refund and Returns Policy explains how to contact us if you experience an issue with your order, receive a damaged item, or need assistance with a return or refund request. Please review this policy carefully before submitting a request.

Return Eligibility

If you experience a problem with an item purchased from BreatheDivinity, please contact our customer support team to discuss your situation. Return eligibility depends on the condition of the item, the reason for the request, and the applicable return conditions.
To help us review your request, please ensure that:

  • You provide your order number or proof of purchase.

  • You explain the reason for requesting a return.

  • You provide clear photographs if the product is damaged, defective, or incorrect.

  • The item is kept in its original condition, where applicable.

Damaged, Defective, or Incorrect Items

If your BreatheDivinity order arrives damaged, defective, or different from the item you ordered, please contact us as soon as possible. Include your order number, a description of the issue, and photographs showing the product and any visible damage. Our team will review the information and explain the available options.

How to Request a Return

To request a return, follow these steps:

  1. Email our customer support team at info@breathedivinityclothings.com.

  2. Include your order number and the email address used to place your order.

  3. Explain why you would like to return the item.

  4. Attach photographs if the product is damaged, defective, or incorrect.

  5. Wait for our team to provide further instructions before sending anything back.
    Please do not send an item to an address without receiving return instructions from our team.

Refund Policy

Once your request has been reviewed and approved, BreatheDivinity will explain the applicable refund process. If a refund is authorized, the processing time may vary depending on your original payment method and financial institution. Refunds may take additional time to appear in your account after processing.
If you have questions about the status of an approved refund, contact us by email and include your order number so we can assist you.

Exchanges

If you receive an incorrect or defective product, contact BreatheDivinity to discuss the available options. Exchanges depend on the circumstances of the request, product availability, and the instructions provided by our customer support team.

Order Cancellations

If you want to cancel or change an order, please contact us as soon as possible after placing it. We cannot guarantee that a cancellation or modification will be possible once an order has entered processing or has been shipped.

Return Shipping

Return shipping arrangements and any associated costs will depend on the reason for the return and the instructions provided by our team. Please contact us before shipping an item so that we can explain the appropriate procedure for your request.

Items That Cannot Be Returned

Certain items may be ineligible for return depending on their condition and the applicable store policy. Items that have been used, damaged after delivery, or altered by the customer may not qualify unless required by applicable consumer protection law. Any exclusions will be assessed in accordance with the relevant legal requirements.

Contact BreatheDivinity

If you have questions about this Refund and Returns Policy or need help with a return or refund request, our customer support team is ready to assist you.
Email: info@breathedivinityclothings.com
When contacting us, include your order number and a clear description of your concern to help us review your request efficiently.

Policy Updates

BreatheDivinity may update this policy when necessary. Any revised version will be published on this page. We encourage customers to review the policy periodically to stay informed about the current terms.
Thank you for shopping with BreatheDivinity. We appreciate your trust and will do our best to assist you with any concerns related to your purchase.